At Horizon Real Estate Limited, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information in accordance with the Privacy Act 2020 (New Zealand).
By using our website or engaging with our services, you agree to the collection and use of your information as outlined in this Privacy Policy.
Information We Collect
We may collect personal information including:
- Full name
- Email address
- Phone number
- Residential or postal address
- Property preferences
- Property ownership details
- Identification information where required by law
- Financial or lending information provided during property transactions
- Information submitted through enquiry forms or property listings
- Communications between you and Horizon Real Estate
- Website usage information through cookies and analytics
How We Collect Information
We collect information when you:
- Contact us through our website
- Submit an enquiry
- Request a property appraisal
- Register an account
- Subscribe to newsletters
- Attend an open home
- Buy, sell, lease or enquire about a property
- Communicate with us by phone, email or social media
We may also receive information from publicly available sources, government agencies, credit agencies, property databases, or other parties involved in a property transaction where permitted by law.
How We Use Your Information
Your personal information may be used to:
- Respond to your enquiries
- Provide real estate services
- Arrange property inspections
- Prepare agreements and contracts
- Verify your identity
- Communicate with buyers, sellers, landlords and tenants
- Provide property updates
- Send marketing communications (where permitted)
- Improve our website and services
- Meet our legal and regulatory obligations
Disclosure of Information
We may disclose your personal information to:
- Property owners and vendors
- Purchasers or prospective purchasers
- Landlords and tenants
- Lawyers and conveyancers
- Mortgage advisers and financial institutions
- Valuers and building inspectors
- Government agencies where required by law
- Service providers assisting us with website hosting, marketing, customer relationship management, and IT services
We will never sell your personal information to third parties.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Understand website traffic
- Remember user preferences
- Improve website performance
- Deliver relevant advertising
You may disable cookies through your browser settings; however, some website features may not function correctly.
Marketing Communications
If you subscribe to receive updates from Horizon Real Estate, we may send information about:
- New property listings
- Open homes
- Market updates
- Property news
- Promotions and events
You may unsubscribe at any time using the link provided in our emails or by contacting us directly.
Storage and Security
We take reasonable steps to protect your personal information against:
- Loss
- Unauthorised access
- Misuse
- Disclosure
- Alteration
- Destruction
Your information is stored securely using reputable service providers and appropriate technical and organisational security measures.
Access and Correction
You have the right to request access to the personal information we hold about you and request corrections if the information is inaccurate or incomplete.
To request access or correction, please contact us using the details below.